Scheduling appointments
Providing our patients with the greatest results means leaving ample time during appointments to do the proper procedures as well as answer questions and update your treatment progress. In order to meet 
your needs, we created a finely-tuned scheduling system. Keep in mind that we see each patient every four to seven weeks, and some of these appointments will conflict with work and/or school schedules.
Longer appointments (placing/removing appliances) are scheduled during school hours as these appointments require the orthodontist’s undivided attention. In this way, early morning and late afternoon is not committed to just a few patients, but rather is scheduled to accommodate as many families as possible for before and after school appointments. In order to accommodate all of our students and working patients/parents, we rotate “Prime Time” appointments to make it fair for everyone. If you should ever wish to come to our office during a quieter time, please ask to schedule an appointment between 9:00 a.m. – 11:30a.m.
If you need an emergency appointment (brackets off, retainer lost or broken, etc.), it is important that we are notified immediately when such problems arise. We do our very best to see you as soon as possible. These appointments are always scheduled between 9:00 a.m. and 2:30 p.m. as they are being worked into a fully-scheduled day.
Rescheduling appointments
We ask for at least 48 hours notice to reschedule an appointments, as we set aside time to accommodate your specific needs. Missed appointments or numerous appointment changes inevitably result in an extension of your treatment time and could result in additional charges. Our goal in rescheduling appointments is to keep your treatment progressing and on time. Waiting for a convenient appointment can delay treatment.
Parkway Orthodontics
Monday – Thursday: 7:30 a.m. – 5:00 p.m.
Friday: 7:30 a.m. – 12:00 noon
P: (605) 332-1235
Feedback
In order to provide the quality of services you expect, we are open to your feedback and suggestions about your recent visit or experience with our office. If you have had an enjoyable experience, let us know. If you have had an unfavorable experience, please share your thoughts on how we might improve our services. Your feedback is valuable to us, and we will do our best to accommodate your requests. Please fill out the form below and include contact information, so that we may contact you to address any outstanding issues.